Privacy
Notice of Privacy Practices
Your Information. Your Rights. Our Responsibilities.
Effective Date: Jan 10, 2026
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Who We Are
This Notice of Privacy Practices applies to VivaRX Inc, its workforce, and its contracted healthcare providers who provide services through VivaRX. VivaRX Inc is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and is required by law to protect the privacy of your protected health information (“PHI”).
Your Rights
You have the right to:
- Get a copy of your paper or electronic medical record
- Correct your paper or electronic medical record
- Request confidential communications
- Ask us to limit the information we share
- Get a list of those with whom we’ve shared your information
- Get a copy of this privacy notice
- Choose someone to act for you
- File a complaint if you believe your privacy rights have been violated
Your Choices
You have some choices in the way that we use and share information as we:
- Tell family and friends about your condition
- Provide disaster relief
- Provide mental health care
- Market our services and raise funds
We may contact you to support fundraising efforts. You have the right to opt out of future fundraising communications at any time, and choosing not to receive them will not affect your care. To opt out, contact us at care@vivarx.org.
Our Uses and Disclosures
We may use and share your information without your permission to:
- Treat you
- Run our organization
- Bill for your services
- Help with public health and safety issues
- Conduct research
- Comply with the law
- Respond to organ and tissue donation requests
- Work with a medical examiner or funeral director
- Address workers’ compensation, law enforcement, and other government requests
- Respond to lawsuits and legal actions
Your Rights Explained
When it comes to your health information, you have certain rights. You may exercise any of the rights below by contacting care@vivarx.org.
Get an electronic or paper copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you.
We will provide a copy or a summary, usually within 30 days. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct health information that you believe is incorrect or incomplete.
We may deny your request but will explain why in writing within 60 days.
Request confidential communications
You can ask us to contact you in a specific way or at a specific location.
We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or operations. We are not required to agree if it would affect your care.
If you pay for a service out-of-pocket in full, you can ask us not to share that information with your health insurer. We will comply unless a law requires disclosure.
Get a list of those with whom we’ve shared information
You can request an accounting of disclosures for the six years prior to your request.
One request per year is free; additional requests may incur a reasonable fee.
Get a copy of this privacy notice
You may request a paper copy at any time, even if you agreed to receive it electronically.
Choose someone to act for you
If you have a medical power of attorney or legal guardian, that person may exercise your rights after we verify their authority.
File a complaint
You may file a complaint with VivaRX Inc or with the U.S. Department of Health and Human Services Office for Civil Rights.
- HHS Office for Civil Rights:
200 Independence Avenue, S.W., Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa/complaints
We will not retaliate against you for filing a complaint.
Our Uses and Disclosures Explained
Treatment
We may use and share your health information with other healthcare professionals involved in your care.
Example: A provider consults another provider about your treatment plan.
Healthcare Operations
We may use and share your information to operate our business, improve services, and contact you. This may include appointment reminders by email or text.
We may use artificial intelligence (AI) and machine-learning tools to analyze health information in order to improve clinical workflows, enhance services, and refine internal systems.
Billing and Payment
We may use and share your information to bill and receive payment from health plans or other entities.
Other Permitted or Required Uses
We may share your information for:
- Public health activities (disease prevention, recalls, adverse events)
- Research activities
- Legal compliance and audits
- Organ and tissue donation
- Medical examiner or funeral director purposes
- Workers’ compensation, law enforcement, and government functions
- Court orders, subpoenas, or legal proceedings
For more information, visit:
www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Our Responsibilities
- We are required by law to maintain the privacy and security of your PHI
- We will notify you promptly if a breach occurs
- We must follow the practices described in this notice
- We will not use or share your information other than as described unless you authorize us in writing
You may revoke your authorization at any time by notifying us in writing.
Changes to This Notice
We may change the terms of this notice at any time. Changes apply to all information we maintain. The updated notice will be available upon request and on our website at https://www.vivarx.org.
Contact Information
VivaRX Inc
Email: care@vivarx.org
Website: https://www.vivarx.org